Terms of Service

Last updated: June 9, 2026
  1. Agreement to These Terms

These Terms of Service ("Terms") govern your access to and use of Keyboard, the software and website operated by Dev-Docs Inc. ("we," "us," or "our"). By using Keyboard or visiting keyboard.dev, you agree to these Terms. If you do not agree, please do not use the service.

  1. Enterprise and Paid Customers

If your organization has entered into a Master Services Agreement (MSA), order form, or Data Processing Addendum (DPA) with us, those agreements govern your use of Keyboard and supersede these Terms to the extent of any conflict. These Terms apply to your use of our website and to any use of Keyboard, including pilots and trials, that is not covered by such an agreement.

  1. Ownership

Keyboard, including the software, platform, service, and all related intellectual property, is owned by Dev-Docs Inc. and our licensors. We grant you a limited, non-exclusive, non-transferable right to access and use the hosted service in accordance with these Terms. You may not copy, modify, distribute, reverse engineer, or create derivative works of Keyboard itself, except to the extent applicable law expressly permits despite this restriction, and all rights not expressly granted to you are reserved.

You own the work product, outputs, and data you create or process using Keyboard. We claim no ownership of it, and nothing in these Terms transfers any rights in it to us.

  1. Your Responsibilities

You are responsible for:

  • Keeping your account credentials confidential and your environment secure

  • All activity that occurs under your account

  • Complying with the terms of any third-party services you connect (such as OpenAI, Anthropic, GitHub, or others)

  • Using Keyboard in compliance with all applicable laws

You agree not to use Keyboard to violate the rights of others, distribute malicious code, gain unauthorized access to systems, or otherwise misuse the service.

  1. Third-Party Integrations

Keyboard lets you connect third-party applications and services. When you connect a service, you authorize Keyboard to access it on your behalf. Your use of any connected service remains governed by that provider's own terms and privacy policy, and we are not responsible for the actions of third-party services you connect.

  1. Account Requirements

To use the hosted service, you must create an account with a valid email address. Authentication is handled through WorkOS. You are responsible for maintaining the confidentiality of your credentials, for all activity under your account, and for notifying us promptly of any unauthorized use. We may suspend or terminate accounts that violate these Terms.

  1. Privacy and Data

Our Privacy Policy describes how we handle personal information in connection with Keyboard and our website. The data your organization processes through Keyboard to operate the product is handled on your organization's instructions and is governed by your customer agreement and any applicable Data Processing Addendum (DPA). To the extent we process personal data on your organization's behalf, your organization is the controller and we are the processor.

  1. Termination

You may stop using Keyboard at any time and may request deletion of your account by contacting support@keyboard.dev. We may suspend or terminate your access if you violate these Terms, fail to pay applicable fees, engage in fraudulent, abusive, or illegal activity, or where required by law. For customers under an MSA, the termination terms of that agreement govern. Upon termination, your right to use Keyboard ends, and we handle your data as described in our Privacy Policy and any applicable agreement.

  1. Payment

We use Stripe to process payments. By subscribing, you agree to pay the fees for your plan. Subscriptions renew automatically unless you cancel before the renewal date. We may change pricing with reasonable notice to existing subscribers. For refund requests, contact support@keyboard.dev and we will work with you directly.

Upon cancellation or termination, we retain account and billing records for up to seven years for tax and audit purposes. Other data is handled as described in our Privacy Policy, including deletion within 30 days of a deletion request for data we are not required to retain.

  1. Disclaimers

Keyboard is provided "as is" and "as available." Keyboard is under active development, and we may modify or improve features with reasonable notice. To the extent permitted by law, we make no warranties about its functionality, reliability, or fitness for a particular purpose, and you use Keyboard at your own risk. We are not responsible for data loss from circumstances beyond our control, issues with third-party integrations you configure, or security and configuration decisions in your environment. Any warranties we provide to enterprise customers are set out in the applicable MSA.

  1. Limitation of Liability

To the fullest extent permitted by law, Dev-Docs Inc. will not be liable for any indirect, incidental, or consequential damages arising from your use of Keyboard, including data loss, lost profits, or loss of account access. Where liability cannot be excluded, our total liability is limited to $100 USD, except in cases of gross negligence or willful misconduct. For customers under an MSA, the liability terms of that agreement govern.

  1. Indemnification

You agree to indemnify and hold Dev-Docs Inc. harmless from any claims, damages, or expenses arising from your violation of these Terms, your violation of any third-party rights (including third-party service terms), or your misuse of Keyboard or connected services.

  1. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available at keyboard.dev/terms-of-service. If we make material changes, we will notify you by email at the address associated with your account. By continuing to use Keyboard after an update takes effect, you agree to the revised Terms.

  1. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any disputes will be resolved in the state or federal courts located in New York County, New York.

  1. Contact Us

Dev-Docs Inc. (d/b/a Keyboard)
c/o Tandem
128 King St, Floor 2
San Francisco, CA 94107
United States

For questions about these Terms: support@keyboard.dev

Summary

Keyboard is a hosted, proprietary service. You need an account to use it, you are responsible for your credentials and for how you use connected services, and you use the service at your own risk. Enterprise and paid customers are governed by their MSA and DPA, which supersede these Terms.

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